Refund Policy
Please note: Custom order items cannot be returned.
We seal every item we ship in your order. If you are dissatisfied with an item, you are welcome to return it. Because body jewelry is intimate and we prioritize the health of our clients, Master Pierce/MP Global Jewelry LLC accepts returns only if the seal remains unbroken.
We enforce this policy for your protection. We never re-sell used jewelry, so when you buy from Master Pierce/MP Global Jewelry LLC, you always receive a guaranteed unworn item.
You must return sealed items within 15 days from the shipping date.
Please send sealed returns to:
Master Pierce
10300 W Forest Hill Blvd.
Suite 154
Wellington, Florida 33414
How would I receive my refund?
If you return the item within the 15-day period and paid the full order amount with a credit card, we will credit your account within two weeks of receiving the returned item at Master Pierce/MP Global Jewelry LLC.
What happens if you paid for part of or the entire order using a Gift Card and return an item?
If you return your item in a timely manner and otherwise comply with the terms of this Return Policy, you will receive an online Gift Card for the total amount credited.
What should I do if the amount refunded is incorrect?
Please contact Customer Service immediately at masterpiercefl@gmail.com
Do you do exchanges?
Master Pierce/MP Global Jewelry LLC does not accept exchanges; it only accepts returns. If you wish to exchange an item for another size or color, please return the item in its original packaging with seal intact within the 15 day window and reorder the item in the desired size or color.
Damaged Jewelry
Master Pierce/MP Global Jewelry LLC dedicates itself to providing quality service in every aspect of body piercing. As an APP-affiliated shop, we also stand by the jewelry we sell.
We hold every jewelry company we order from to the highest standards. Because we believe in their quality, Master Pierce/MP Global Jewelry LLC will repair or replace any damaged jewelry. This applies to items purchased from our store or website through the supplier that provided the inventory.
Please contact us through our email masterpiercefl@gmail.com or over the phone at (561)753-1770