Política de reembolso

Shipping Policy

If the item is available in the physical inventory of our shop, it will ship out within two to three business days of receipt. Keep in mind that some of these items are custom-made to your specifications and are thus made to order. Since they are hand made, delivery can take up to three months. As soon as they are ready, they will be shipped out.

At this time, we ship all packages through the U.S. Postal Service (USPS).

Return Policy

Please note: Custom order items cannot be returned.

Every item that is shipped in your order will be sealed. If you want to return an item because you are dissatisfied with it, you are more than welcome to do so. However, due to the intimate nature of body jewelry and to protect the health of our clients, Master Pierce/MP Global Jewelry LLC may only accept returned orders so long as the seal has not been broken.

This is for your protection. We do not re-sell used jewelry. When you buy from Master Pierce/MP Global Jewelry LLC, you are guaranteed to receive an unworn item.

Sealed items must be returned 15 days from the date the item was shipped.

Please send sealed returns to:

Master Pierce
10300 W Forest Hill Blvd.
Suite 154
Wellington, Florida 33414

How would I receive my refund?

If the item is returned within the 15-day period mentioned above, and the full amount of the order was paid with a credit card, your account will be credited within 2 weeks from the date Master Pierce/MP Global Jewelry LLC receives the returned item.

What happens if you paid for part of or the entire order using a Gift Card and return an item?

If you timely return your item and otherwise comply with the terms of this Return Policy, you will receive an online Gift Card for the total amount credited.

What should I do if the amount refunded is incorrect?

Please contact Customer Service immediately at masterpiercefl@gmail.com

Do you do exchanges?

Master Pierce/MP Global Jewelry LLC does not accept exchanges; it only accepts returns. If you wish to exchange an item for another size or color, please return the item in its original packaging with seal intact within the 15 day window and reorder the item in the desired size or color.